118 Grafton Street, Dublin 2
Call in and Visit us on Grafton Street
The friendliest visitor information team in Dublin
17 Lower O’Connell Street
Call in and Visit us on O’Connell Street
The friendliest visitor information team in Dublin
Barbara has worked in the Dublin tourism industry for 15 years. She is a fully qualified Failte Ireland approved Dublin Tour Guide and an expert in Irish trivia and facts. When she’s not busy welcoming visitors to Dublin, she’s travelling the world – the Caribbean, Egypt, and Turkey are among her favourite destinations – or in the gym – she’s an avid swimmer!
Kirby is from Arizona and visited Dublin on a summer holiday six years ago. She loved it so much she never left. Studying her final year of Psychology at NUI, Maynooth Kirby loves helping out newly arrived visitors to the Dublin.. On her time off she loves trying out the multitude of new eateries that are popping up around the city – especially Japanese. Sushi fans – Kirby will tell you where to get the best sushi in Dublin.
Emily is a tourism management graduate with a passion for all things tourism! She loves Dublin for its culture and history. She especially enjoys the variety of restaurants available in the city, and also its colourful nightlife. Ask Emily for suggestions on where to go to eat and where to go to have a pint of Guinness.
Karolina is from Poland. She moved to Dublin 3 years ago after she fell in love with the Irish craic! She has a masters in History and Social Studies. In her free time she loves to play violin, watch movies and travel around Europe. She loves Irish multiculturalism and working with tourists at the Dublin Visitor Centre. She has been working for us for two years and she has a great knowledge of Dublin’s most popular attractions. Don’t hesitate to ask her a question, she will make your holidays unforgettable.
Eva moved to Dublin 3 years ago from Hungary and decided to stay after she fell in love with the city. A Tourism graduate, Eva has worked in almost every aspect of the industry working as a tour guide in the Greek Islands and Budapest. When she is not working Eva is an aerial acrobatics teacher, she likes dancing, ice skating or wandering around Dublin’s great outdoor markets. Ask her about all the hidden gems, events and organic or veggie eateries.
Cian is one of our local lads from right here in Dublin, and lives in the suburbs of the city. He has an interest in music. He also loves meeting and talking to new people and loves to recommend places to visit in and around Dublin to tourists, which is why he enjoys his job. He loves to spend time in Wicklow’s National park in the Wicklow Mountains. Cian can recommend good pubs and clubs around the city.
From the sunny Italy Giulia moved in Ireland 7 years ago to improve her english and fell in love for the country with its landscape and folklore. She studied art and architecture and always wanted to be a tour guide. In her free time she loves taking picture and travel around the green island. She can give you great suggestions about what to visit in the country and of course the best Italian restaurant and coffee in Dublin!
Recent Arts graduate and native Dubliner Katie has an expert knowledge of the city’s history and literature. Katie loves to travel and meet new people. She speaks Irish, English and French. As a self-confessed shopaholic, Katie knows exactly where to shop in the city. Ask our local cailín for the best coffee shops and cocktail bars in Dublin. When she isn’t working, Katie is a keen runner and enjoys exploring Ireland’s countryside – the Cliffs of Moher are a personal fave!
Jamie is one of our local girls born and bred in Dublin. She is very fond of the city’s night life so if you are in need of going a good pub or night club do not hesitate to ask her. Jamie is currently studying Social Science and she has been working with us for two years now. In her spare time she enjoys traveling around the world and learning about new cultures and especially about new food. She is a connoisseur of the local coffee shops so if you want to know about some hidden gems of coffee shops ask her!
Niamh is from Dublin, living only 30 minutes from the city centre. She has been working for the company since June 2015. She started working for the Dublin Visitor Centre after she finished her exams in school. On her time off her hobbies include, shopping, watching movies, she has a huge interest in make-up and loves to eat out. As she lives local she has a great insight to many of the attractions that Dublin has to offer so do not hesitate to ask questions as she will help make your holiday one to remember.
Maria Emilia Carrizo comes to us from Argentina. Her curiosity for the Celtic culture sent her packing for Ireland to study English. Maria brings with her a love of languages along with experiences as a former Spanish & Italian language teacher in to our Visitor Centre. When customers meet Maria they can easily sense her love for the city of Dublin. In her own words, ‘I just couldn’t helped it, people was very kind, music was cheerful as well as I found such a beauty in the bright green landscapes that I couldn’t leave.’ So if you are curious about the history of Dublin and its Vikings? Ask for Maria.
Vincent is from the west of Ireland. He has been living Dublin for the six years working in hospitality. He likes meeting people from different countries and learning about their culture and customs. When he is not working he likes to explore new places and rediscover old ones.
Our team member Rhona is a local girl from Dublin. She is currently studying law, sociology and the Irish language. So if you would like to learn some of our native tongue, you should come visit her. She is a part of our team for almost two years now. Some of the reasons Rhona loves Dublin is because there is always an energetic atmosphere around the city and the high level of multiculturalism keeps the place interesting. But her favourite thing is the vast amount of eateries available, whatever your budget, you’re bound to find great food and a fun atmosphere in Dublin
Darragh is another one of our local lads. Born and bred in Dublin, he has a real passion for this city and its hidden secrets. When not exploring the unique areas of the city, Darragh likes to unwind with a glass of wine and a cheese board, So therefore he is the man to see about fine dining. And yes ladies, he’s single.
I like to travel I’m taking the German course and studying game design and electronics in media
I’m from the city itself and know more of the less touristy side of things if they want to know where to go to find the locals.
Issy is a nursing student at our neighbouring Trinity College. Because of her background in nursing she loves taking care of people and making sure that everyone’s holiday is one to remember. She hails from the county of Mead and is known amongst the staff as an expert in anything that has to do with the Irish country side. If you are thinking about visiting the Book of Kells Exhibition in Trinity Library, Issy is your girls for all the fun and facts that connects this exhibit to her home in Kells.
The Dualway Group Irish, privately-operated, premium Dublin-based transport and tourism operator specialising in passenger transport, sightseeing tours and Dublin visitor hospitality
Vision To be a vibrant force in the world of transport and tourism by transporting customer experiences to new heights.
Mission The Dualway Group is an innovative transport and tourism company caring for the needs of its customers, employees and affiliates…. through its commitment to safety, positive teamwork, and the friendly delivery of exceptional products and services.
The Dualway Group is Irish, privately-operated, premium Dublin-based transport and tourism operator specialising in passenger transport, sightseeing tours and Dublin visitor hospitality
Customer Focused Customers come first
Safety Focused Safety is never compromised
Quality through Excellence Delivering excellence by providing consistent Quality products and services and immaculately presented staff, vehicles and premises
Success Oriented Achieving customer and industry recognition as market leader, having fun at work and maintaining profitability
Eco/ Socially Aware Protecting the environment for future generations and remaining committed to involved charitable fundraising activity
Innovative - visionary, trailblazing and resourceful By being creative in your thoughts and actions
Celtic Warrior Spirited Passionate about your country and courageous enough to take on the unknown
Award winning family run company operating since 1979 in Dublin passenger transport and tourism.
Starting as a small one man operation, Dualway has expanded slowly over three decades into a family run transport and sightseeing operation today operating two global brands and employing a team of 150.
Since 2004 Dualway has received four Service Excellence Awards from Failte Ireland, recognising its ongoing commitment to customer service excellence. In 2007 The Group was recognised for innovation and awarded the Dublin Tourism Business Award in the Tourism/Transport sector for being the first operator to introduce a multilingual tour to Dublin.
In 2012 The Dualway Group became the first transport operator in Europe to achieve Level 4 Business Excellence from EFQM (European Foundation for Quality Management) and were among the first companies to receive the Ireland Excellence Award for quality in 2013. The Dualway Group was recognised with the 2013 coveted industry Award for Safety by Fleet Coach & Bus.
The Dualway Group has a systematic fleet rejuvenation plan in place; the provides state of the art user friendly multilingual technology; delivers ongoing team training to ensure customer service excellence; and works to a continuous improvement philosophy towards being recognised as an employer of choice, a low emissions operator and a Best Practice organisation.
Be Part of Our Multi Award Winning Team! "We hire for attitude and train for success!" Proud winners of 15 awards and one of the first organisations to win an all Ireland Excellence award in January 2013.
Do Your Core Values Match Ours? If “YES” We Want To Hear From You! Take the first steps to your new career right now!
Digital Marketing Internship
The Dualway Group Graduate Program 2014 We hire for attitude and train for success.
The 2014 Graduate program offers a Graduate (Level 7 or above) the opportunity to join a fast paced dynamic company on a 12 month fixed term contract. Develop or build on your experience in planning, logistics, customer service, scheduling and on the spot problem solving! You will spend the first 9 months of the program training and working in the nerve centre of our company – the operations department.
Join the Operations team who manage the 50 vehicles and 70 drivers who work an array of diverse duties.....from city tours, scheduled day tours, scheduled orbital services, private coach hire, wedding transfers... You will become an integral part of this team and contribute daily to the successful running of the operation.
For the last 3 months of the program, you can spread your wings and work in another function within the organisation choosing from....Sales and Marketing, Finance or Human Resources.To register your interest in our Graduate Program, please submit your CV and cover letter to firstname.lastname@example.org We look forward to hearing from you soon!
"Protecting the environment for future generations" One of the core values Dualway holds close to its heart is to work as a sustainable, green organisation. As a transport company Dualway reduces the number of cars on the roads by operating its scheduled services and school runs.
Environmental Policy - Dualway Fleet: Dualway is committed to its team and its community. That’s why Dualway is striving to operate as a near zero emission operator. Dualway’s fleet is minimum Euro 2 low emmissions with 50% of its fleet Euro 4 or above making it one of the greenest fleets in Dublin. The Group commitment to the reduction in fuel usage has led to its acquisition of a depot close to the city centre and driver refresher courses focus closely on driving with fuel efficiency in mind with a target to reduce fuel waste by 15% per annum.
Environmental Policy - Dualway Depot: Dualway has undergone an energy survey by SEI has worked through 2010 to manage energy consumption throughout the organisation. Following their recommendations the depot has been upgraded to maximise energy efficiency and reduce waste. Measures taken to date include:
A wholly Irish owned and family-operated, premium Dublin-based transport and tourism operator specialising in passenger transport, sightseeing tours and Dublin visitor hospitality.
Coach Hire With its professional, friendly and immaculately groomed team and its fleet of vehicles ranging from 29 to 80 seaters, Dualway’s knowledge and experience in the transport and hospitality industry ensures that every aspect of your event, from the booking stage to transport on the day, will be in good hands.
Sightseeing Tours City Sightseeing - top bus tours offer the perfect way to enjoy city sightseeing. Operating in over 90 destinations around the globe, the Dualway Group own and operate the City Sightseeing brand in Dublin carrying 300,000 Dublin visitors annually on its sightseeing tours.
Gray Line - operating in over 150 destinations and 6 continents worldwide, the Dualway Group own and operate the Gray Line Ireland license offering a diversity of day and extended tours to suit to every visitor taste.
Dublin Visitor Centre The Dublin Visitor Centre, owned and operated by the Dualway Group, provides information on top attractions, things to do in Dublin and around Ireland, by the friendliest visitor information team in the Dublin. The Dublin Visitor Centre team have tried and tested and put together Dublin’s best activities and tips to ensure that visitors to Dublin get the best experience to suit their budget and time